If you are experiencing an issue with your camera not showing any activity on the portal we may ask you to check the status of the lights on the front panel of the camera. When the camera is working properly the display will look like this in the ...
New Customer Set-up (Version 4) Updated February 13, 2023 CSR’s will be cc'd when a welcome letter is sent to the new customer. This letter invites the customer to schedule their TrackCam training. As soon as CSR Team members receive this email, they ...
In TrackCam Map View for Spireon/Geotab there are different color bubbles that contain minute indicators for each vehicle. The color indicate how long the vehicle has been reported to be in various conditions by the camera system. Green bubble means ...
You will have to do a manual format of the SD card. Here are the steps to do so: Please power of the device, retrieve the SD and insert it into a PC 1. Download the SD Card Tools 2. Open the SD Card Tools folder, find the folder SD Card Format Tool ...
Video is stored on the SD card in your camera. The SD card is located behind a door on the side of the camera. You need to install special viewing software on your Windows computer Here is link to download the software: ...
https://www.loom.com/share/fe386dfae75545c693f816d276e61da5?sid=d2b126ff-6c20-4a84-b53d-b9290f9c6c7c If your camera is not connecting and we are unable to remote in to your camera, we may ask you to help us troubleshoot the camera by accessing the ...
ZenduCAM Installation 1.Introduction Welcome to the ZenduCAM installation guide. This guide is designed to help you through the installation and setup process of ZenduCAM, whether you are a professional installer or a fleet manager. It covers various ...
VIDEO - Troubleshooting an Offline ZenduCAM What you should see is Green Power Light Only - Camera is working properly Green WiFi Light - This will be on for the first 3 minutes the camera turns on and can also be activated by quickly pressing the ...
The easiest way to log into the app is with your phone number. Make sure a mobile phone number where you can receive texts is entered into your user profile on the TrackCam portal. (If you do not have Admin rights to your TrackCam portal, please ...