Video is stored on the SD card in your camera. The SD card is located behind a door on the side of the camera. You need to install special viewing software on your Windows computer Here is link to download the software: ...
If you are experiencing an issue with your camera not showing any activity on the portal we may ask you to check the status of the lights on the front panel of the camera. When the camera is working properly the display will look like this in the ...
New Customer Set-up (Version 4) Updated February 13, 2023 CSR’s will be cc'd when a welcome letter is sent to the new customer. This letter invites the customer to schedule their TrackCam training. As soon as CSR Team members receive this email, they ...
Installing Replacement SD Cards / SIM Card Take out the Dashcam (power-off), and use the special Allen key provided to you on installation to open the card slot panel on the right of the Dashcam by turning counterclockwise. (If you do not have this ...
Adding a 3rd Camera in Veyes Step 1: Download the Veyes app on your mobile device: for iOS / for Android Step 2: Click the black button on the camera twice to enable Wi-Fi Step 3: Connect to the camera's Wi-Fi on your mobile device **The camera's ...
For a customer who already has an existing Geotab portal and would like to integrate our TrackCam software, we will need access to their Geotab portal. The customer will need to perform the following steps: In Geotab, navigate to People > Uses & ...
IF you want to set up your cameras to be used as a WiFi HotSpot for drivers and in-vehicle clients, follow these steps to create a WiFi network and password for each of your vehicles. You will need to download the Veyes app to be able to connect ...
M1N-TKH0401 Monitor issue: Monitor not displaying image, but cameras are visible in portal. The monitor cables need to be inserted all the way in and then screwed in. If the cables are not fully inserted before they are screwed in, there may be a ...
Inserting or replacing a SIM card You can also watch a (short) video of this process at the bottom of this section. Remove the protective cover with the screwdriver provided to you. If replacing a SIM card, remove the old SIM by pushing down and then ...